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ThePokiesTerms & Conditions

Terms & Conditions

Welcome to The Pokies (“we,” “our,” “us”). These Terms and Conditions (“Terms”) direct your use of our website, mobile application, and all other services provided by ThePokies (together, the “Platform”). You register with the Platform, use it, or access it to accept these Terms. Should you disagree, you are not allowed to use our services.

Please take great care reading these terms since they affect your legal rights. You must be at least eighteen years old and live in a state where internet gaming is legal in order to use ThePokies.

  1. Competencies 

The Pokies demand that you:

  • Whichever legal gambling age your jurisdiction uses, be eighteen years of age or above.
  • Be in Australia or anywhere else where internet gambling is permitted.
  • Make a personal account and supply honest, factual information.
  • Not be forbidden from gambling, by self-exclusion or another strategy.

At any moment, we are entitled to demand proof of age and identification; should you fail to produce it, we may suspend or close your account.

  1. Creating an Account 

Using ThePokies requires you to register an account. When registering, you agree to:

  • Provide accurate, current, complete personal information.
  • Keep one account under active use with us.
  • Share your login details no more.
  • Tell us at away if you believe illegal access to your account is present.

Every action done with your account is under your responsibility. Accounts violating our conditions or displaying signs of abusive or fraudulent behaviour could be suspended or closed at our will.

  1. Responsible Gambling 

ThePokies’ first concern is encouraging sensible gaming. We provide tools meant to help you keep control, including:

  • Restraints on deposits
  • Time out requests
  • Alternatives for self-exclusion
  • Statements of activity and reality checks

If gaming is negatively affecting your financial or personal well-being, we strongly advise using these tools or seeking help from organisations such as Gaming Help Australia (1800 858).

  1. Deposits and Withdrawals
  • Minimum deposit amounts will show on the cashier page.
  • Any deposits must come from your own accounts or payment method.
  • We do not charge fees; your financial institution may.
  • You have to request withdrawals from your account.
  • Anti-money laundering rules necessitate that you show legal identity while withdrawing money.
  • Should we find any dubious or dishonest activity, we are entitled to refuse or postpone withdrawals.
  • Processing periods vary depending on the payment method and requirements for verification.
  1. Awards and Promotions 

Sometimes the Pokies offer bonuses or exclusive offers. These concessions depend on:

  • Specific rules and wagering requirements
  • Expiration dates or temporary availability
  • One bonus goes to every client, house, IP address, or device.
  • Should bonus offers be abused—that is, by opening several accounts to claim bonuses—profits will be lost and/or accounts will be cancelled.
  1. Fair Play and Unallowed Behaviour 

You pledge to make fair and legal use of the Platform. Prohibited activities include:

  • Getting an edge via bots, artificial intelligence software, or automated systems
  • Engaging in cooperation or game modification
  • Using our services for another unlawful activity or money laundering
  • Making advantage of software’s shortcomings or defects
  • Creating many accounts or assuming someone else’s identity

We have the right to cancel wagers, notify authorities of suspected behaviour, claim earnings, suspend or close accounts.

  1. Game Laws and Results 

Every game available on The Pokies comes under specific rules. You have to become familiar with these guidelines before playing.

  • Every game result is decided upon by certified random number generators (RNGs), whose fairness is objectively confirmed.
  • Should a technical problem—such as a game crash or disconnect—betts may be cancelled or settled depending on the actual outcome our servers record.
  1. Right to Property 

ThePokies licenses or owns all of the Platform’s content—including games, software, brands, trademarks, and graphic elements. You could not:

  • Any material on the Platform could be copied, changed, distributed, or exploited commercially.
  • Use our trademarks or logos without specifically written authorization.
  1. Liability Restrainers 

To the highest degree permitted by law:

  • ThePokies is not liable for any direct, indirect, incidental, or consequential losses resulting from your use of the Platform.
  • We cannot guarantee perfect performance, virus-free material, or ongoing access.
  • Your whole obligation is making sure your device or computer is safe and compatible with our services.
  • Nothing in these conditions limits your inherent rights under Australian Consumer Law.
  1. Release and Suspension 

Whether given prior notice or not, we have the right to suspend or close your account should:

  • You break any one of these rules.
  • We think you engage in fraudulent, violent, or money-laundering operations.
  • We have to do something according to the law or regulating authority.
  • You can also ask customer service to terminate your account at any moment. Inactivity accounts could be assessed fines or deleted after a year without activity.
  1. Silence 

Your personal information is gathered and handled under our Privacy Policy, which complies with the Privacy Act 1988 (Cth). By using our services, you consent to the gathering, use, and dissemination of your information as specified in that policy.

  1. Third-party Links and Services 

The Platform may have links to websites or services controlled by third parties. These links are offered just for your convenience. The Pokies does not accept responsibility for any content or services supplied by such sources. Using outside websites runs personal risk for you.

  1. Terms of Service Modifications 

The Pokies can amend these Terms right now. Any notable changes will be sent to you via email or a web notification. Your ongoing Platform usage following such changes indicates your acceptance of the revised Terms.

  1. Governing Rule and Jurisdiction 

These Terms are governed by New South Wales, Australia’s laws, which you acknowledge the courts there have sole jurisdiction over any matters resulting from or linked to.

  1. Conflict Resolutions 

Should you have any grievances or conflicts with ThePokies, kindly contact our customer service agents. We will try to fairly and fast handle your issue. Should a consensus fail, you could choose to bring your concern to a third party such as:

  • The Northern Territory Racing Commission’s webpage is https://www.nt.gov.au/industry/gambling/gambling-licences
  1. Get in Touch 

Should you want assistance or have questions about these terms, kindly contact us:

  • Support thepokies20.net
  • Live Chat: Available on our website all the time.